TERMS OF PRE-ORDER (TPO)
Last Updated 7th feb 2023
The following are the general terms and conditions that apply to the placing of a pre-order (the ‘Terms of Pre-Order’, TPO) of one (1) STEPR (‘Pre-Order’).
STEPR (‘We’, ‘Us’, ‘Our’) encourages you to read through these Terms before placing a Pre-Order with Us. By placing a Pre-Order, You agree to be bound by these Terms of Pre-Order.
Please note that these Terms of Pre-Order are only applicable to the placing of a Pre-Order. Should You in the future decide to place an Order for a STEPR, these Terms of Pre-Order will not apply. An Order and following purchase of a STEPR will be governed by separate terms and conditions.
As things change, these Terms of Pre-Order may change too, so please make sure to read through these Terms of Pre-order. We will always notify You of any such update to these Terms of Pre-Order.
1.1. A Pre-Order is a non-binding order that makes you a prioritized customer for purchasing a STEPR upon the start of sale of the STEPR in the United States (& Rest of the world). These Terms of Pre-Order are not a purchase agreement or a binding order nor a confirmation or guarantee from Us that You will have a right to purchase a STEPR with priority of other customers.
- PLACING A PRE-ORDER
2.1. By placing a pre-order, you are accepting the terms of the TOP.
2.2. You must have the legal capacity to place a Pre-Order. This usually means that You,
Have to be over 18 years of age and not subject to guardianship or similar, or
If You are not over 18 years of age, You have your legal guardians consent and pay with a debit or credit card (that We accept) and that You are authorized to use.
2.3. You must place the Pre-Order online through the STEPR webstore on the website (getstepr.com) (the ‘Site’) or related STEPR mobile sites and applications (jointly called the ‘Online Store’).
2.4. You must provide accurate details and correctly fill in the mandatory fields.
2.5. You must pay the Deposit (as described further below in Section 3) or pay in full.
2.6. By finalizing a Pre-Order, you are accepting the Terms of Pre-Order, You acknowledge and confirm that you have read and agree to these Pre-Order Terms and Conditions.
2.7. Once You have finished the Pre-Order process and We have received Your Deposit, We will send you a receipt of Your Pre-Order to the email address provided by You (‘Pre-Order Confirmation’). This will be accompanied by a unique Pre-Order reference number.
- THE DEPOSIT
3.1. We will collect a fully refundable deposit (the ‘Deposit’) of USD 100, or the full pre-order price as indicated on the product page, excluding state and local taxes. No interest can be collected by You on the Deposit.
3.2. The Deposit is payable by one of any of the payment methods available on the Site. Upon entering Your payment details, Your details will be conveyed securely to our Payment Service Provider (‘PSP’) in an encrypted form via a secure line and are processed there.
3.3. All credit- and debit cardholders are subject to validation- and authorization control by the card issuer. Should the issuer of the given credit- or debit card refuse to authorize the payment to Us, You will receive a message that the payment could not be fulfilled and Your Pre-Order will be canceled.
3.4. Should You decide to place an Order for and purchase a STEPR, the Deposit can be used as a partial payment thereof.
- CANCELLATION AND REFUND
4.1. You can cancel Your Pre-Order at any time without specifying any reason for doing so. Should You wish to cancel Your Pre-Order, please contact STEPR Customer service according to the details found on the webstore getstepr.com.
4.2. We reserve the right to also cancel the Pre-Order made by You at any time. Should we choose to do so, We will contact You according to the details You have provided when placing the Pre-Order.
4.3. Should You or We cancel Your Pre-Order, We will refund Your Deposit using the same payment method that You used for Your payment, unless this is not possible, without undue delay and in any case no later than fourteen (14) days from when We receive Your cancellation notice or You receive Our cancellation notice. Once the Pre-Order has been canceled, the Pre-Order reference number will no longer be possible to use.
- NO WARRANTY
5.1. A Pre-Order is not a binding order or binding agreement to purchase, it does not grant You a right to purchase a STEPR.
5.2. All images displayed of the STEPR on the Online Store are for illustrative purposes only and are not to be considered as specifications of the STEPR. Contact us for specific details.
- PERSONAL DATA
- APPLICABLE LAW AND JURISDICTION FOR CONSUMERS
7.1. All Contracts between You and Us shall be governed and construed in accordance with the laws of Australia unless otherwise clearly stated.
7.2. If mandatory statutory Consumer protection regulations in Your country of residence contain provisions that are more beneficial for You as a Consumer, such provisions shall apply.
7.3. You as a Consumer may bring any judicial proceedings relating to the Contract before the competent court in Your place of residence or the competent court of Our place of business.
7.4. If We wish to enforce any of Our rights against You as a Consumer, We will do so only in the courts of the jurisdiction in which You are a resident.